Customer Service Representative
First Call Answering Service First Call Answering Service Bowdon, GA Bowdon, GA Part-time Part-time $10 an hour $10 an hour 9 days ago 9 days ago 9 days ago Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction.
If you have excellent communication skills, a passion for helping others, and enjoy working in a fast-paced environment, we want to hear from you! Duties:
- Answer incoming customer inquiries via phone, email, and chat - Provide accurate and timely information to customers regarding products, services, and promotions - Assist customers with placing orders, tracking shipments, and resolving any issues or concerns - Utilize phone etiquette to ensure professional and courteous communication with customers - Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues - Perform data entry tasks to update customer information in the system - Analyze customer feedback and provide suggestions for improving our products or services Skills:
- Excellent verbal and written communication skills in English (additional languages such as Spanish are a plus) - Strong phone etiquette with the ability to handle customer inquiries professionally and efficiently - Sales experience with the ability to upsell products or services is preferred - Ability to effectively communicate complex information in a clear and concise manner - Proficient in data entry with a high level of accuracy and attention to detail - Ability to analyze customer needs and provide appropriate solutions Join our team today and be part of a dynamic company that values its employees! Job Type:
Part-time Pay:
$10.
00 per hour Expected hours:
15 - 20 per week
Benefits:
Flexible schedule On-the-job training Work from home Experience level:
No experience needed Shift:
Rotating shift Weekly day range:
Monday to Friday Rotating weekends Work setting:
Call center In-person Ability to Relocate:
Bowdon, GA 30108:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction.
If you have excellent communication skills, a passion for helping others, and enjoy working in a fast-paced environment, we want to hear from you! Duties:
- Answer incoming customer inquiries via phone, email, and chat - Provide accurate and timely information to customers regarding products, services, and promotions - Assist customers with placing orders, tracking shipments, and resolving any issues or concerns - Utilize phone etiquette to ensure professional and courteous communication with customers - Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues - Perform data entry tasks to update customer information in the system - Analyze customer feedback and provide suggestions for improving our products or services Skills:
- Excellent verbal and written communication skills in English (additional languages such as Spanish are a plus) - Strong phone etiquette with the ability to handle customer inquiries professionally and efficiently - Sales experience with the ability to upsell products or services is preferred - Ability to effectively communicate complex information in a clear and concise manner - Proficient in data entry with a high level of accuracy and attention to detail - Ability to analyze customer needs and provide appropriate solutions Join our team today and be part of a dynamic company that values its employees! Job Type:
Part-time Pay:
$10.
00 per hour Expected hours:
15 - 20 per week
Benefits:
Flexible schedule On-the-job training Work from home Experience level:
No experience needed Shift:
Rotating shift Weekly day range:
Monday to Friday Rotating weekends Work setting:
Call center In-person Ability to Relocate:
Bowdon, GA 30108:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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